https://productioncommunity.publicmobile.ca/t5/Get-Support/The-app-is-not-working/m-p/1361531#M933460 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/504159">@MR1998</a>&nbsp; Are you able to login using the web version? If so, you can try to update your 2FA parameters at that time as well. After reinstalling the app on your phone, try shutting down and restarting as well. Hope this helps&nbsp;</P> Thu, 21 Aug 2025 16:17:21 GMT ORNGNBLK 2025-08-21T16:17:21Z https://productioncommunity.publicmobile.ca/t5/Get-Support/The-app-is-not-working/m-p/1361526#M933457 <P>I've been trying to log into my app for many days, but it's not working. I can use my phone fine, so I know the payments are up to date.&nbsp;</P><P>&nbsp;</P><P>I uninstalled the app, and then I could get to the login screen. However, after 2FA, it wouldn't let me into the app again.&nbsp;</P> Thu, 21 Aug 2025 21:14:15 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/The-app-is-not-working/m-p/1361526#M933457 MR1998 2025-08-21T21:14:15Z https://productioncommunity.publicmobile.ca/t5/Get-Support/The-app-is-not-working/m-p/1361531#M933460 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/504159">@MR1998</a>&nbsp; Are you able to login using the web version? If so, you can try to update your 2FA parameters at that time as well. After reinstalling the app on your phone, try shutting down and restarting as well. Hope this helps&nbsp;</P> Thu, 21 Aug 2025 16:17:21 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/The-app-is-not-working/m-p/1361531#M933460 ORNGNBLK 2025-08-21T16:17:21Z