topic Login in Get Support

Login

Yosramourad — Thu, 21 Aug 2025 11:46:41 GMT

Hello , I cannot remember my email , and my phone was disconnected because I lost my credit card and blocked it a day before the new bill cycle. And there is no number to call . Can anyone help please .

Re: Login

hTideGnow — Thu, 21 Aug 2025 01:01:11 GMT

hi @Yosramourad

PM support agent can help to sort this out. You can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: Login

BKNS27 — Thu, 21 Aug 2025 02:30:09 GMT

@Yosramourad

PM is an online service so you can dial 611 or call 1-855-4PUBLIC to check your account status and make a manual payment with vouchers to restore service.

7-11, Canadian Tire gas stations, London Drugs, Canadian Superstore, Shell, Shoppers Drugmart, Safeway or Staples

Re: Login

computergeek541 — Thu, 21 Aug 2025 16:10:56 GMT