topic Re: Multimedia (MMS) Messages are Not Sent in Get Support

Multimedia (MMS) Messages are Not Sent

Cheetah24 — Tue, 04 Jan 2022 23:11:20 GMT

Hi everyone,

Starting from a few days I am unable to send MMS messages. I first thought it was a problem with the recieving end that the messages are not delivered, but now I've tried with several friends and every MMS I send it gives me an error (sometimes afer like one hour) that he message could not be sent. All of the MMS messages show "sending" as status until the failure occurs.

Do any of you guys encountered this issue? Any suggessions?

Re: Multimedia (MMS) Messages are Not Sent

jp2 — Fri, 15 Jun 2018 15:21:12 GMT

I had that issue when I first signed up with PM and the problem was with my APN I had a capital letter by accident

Re: Multimedia (MMS) Messages are Not Sent

MacMe — Fri, 15 Jun 2018 15:23:05 GMT

Is your phone an iPhone or Android? (or Windows? )

Re: Multimedia (MMS) Messages are Not Sent

mtfolks — Fri, 15 Jun 2018 15:42:57 GMT

Is this via iMessage? Does it happen when you’re on cellular, wifi, or both?

I have similar problems with iMessage on wifi occasionally. It can be super flaky.

Re: Multimedia (MMS) Messages are Not Sent

will13am — Fri, 15 Jun 2018 16:03:27 GMT

@Cheetah24, are you able to receive MMS? If not, then I suspect that APN settings is your problem. Follow this post to set up your APN.

https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Setting-up-Data-APN-on-your-phone/ta-p/205906

If you are able to receive MMS but not send, it could be an app issue. Try going into the messaging app and clearing cache and data to see if that resolves the problem. If not, try a different messaging app.

Re: Multimedia (MMS) Messages are Not Sent

Cheetah24 — Fri, 15 Jun 2018 17:16:45 GMT

Hi everyone,

Thanks much for all your answers. Today I when through all my APN settings line by line and all of them were fine. Then I installed a different app for sending messages (Google Messenger) and tried to send MMS with it. Still didn't work. Finally I rebooted my phone and it started working again. 🙂