topic Re: credit update in Get Support

credit update

Elisa_Chiu — Tue, 19 Aug 2025 03:01:12 GMT

i want to update my credit card info.

I hit Account but it always brings me Sim card purchases. I dont need a sim card.

please tell me how to get into the proper account and change my info.

Thank you

softech — Tue, 19 Aug 2025 03:05:31 GMT

Try using the browser to login My Account. after logged in, use this link for Updating CC:

Or if you are using the PM app, go to Payment page and click Update Card Information

BKNS27 — Tue, 19 Aug 2025 09:01:10 GMT

Looks like your email is not linked to Eversafe ID. Just dm a CS_Agent to straighten it out for you and help you update your CC.

CSA_PM — Tue, 19 Aug 2025 15:05:51 GMT

Hello @ Elisa_Chiu,

Elisa_Chiu — Tue, 16 Sep 2025 00:07:44 GMT

Thank you very much for your solutions.

I logged in the PM app but cud not find the Payment page.

Again, it sells me the PM plans.

Sigh! why is it so difficult to make a payment.

Thanks thanks again.

slusagm — Tue, 16 Sep 2025 00:14:02 GMT

use this link to add funds to make payment

you might need to add E-911 charge on top of your regular plan price depends on your province