topic Re: Login impossible in Get Support

Login impossible

oldnumberhelp — Mon, 18 Aug 2025 15:50:23 GMT

Hello,

My phone was lost and my work email is no longer valid I no longer work at that business. I have been paying for a phone number I have not had access to for over a year. There is no way for me to login using the original details as I no longer have access. Please tell me how to cancel the monthly payments.

Re: Login impossible

hTideGnow — Mon, 18 Aug 2025 15:51:38 GMT

hi @oldnumberhelp

ask PM support agent to help via ticket , you can submit by direct message:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Support will reply via Community inbox here within 2 to 4 hours:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: Login impossible

CSA_PM — Mon, 18 Aug 2025 16:47:44 GMT

Hello @ oldnumberhelp,

I sent you a private message. You can view and reply to it by accessing this link: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage