topic Re: Cannot create an account in Get Support

Cannot create an account

にか — Sun, 17 Aug 2025 18:36:26 GMT

Re: Cannot create an account

BKNS27 — Sun, 17 Aug 2025 17:56:54 GMT

You need to download the PM app to create an account and activate your SIM.

If you have an older phone, you need to update to the latest OS. If it phone is too old, you need a friend or family to download the app and create the account for you.

It can’t be done on the website.

Re: Cannot create an account

hairbag1 — Sun, 17 Aug 2025 17:58:53 GMT

@にか

for successful activation of your Public Mobile account, you must first download the app to your cellphone to start the process.