topic Re: Upcoming payment- August 18. in Get Support

Upcoming payment- August 18.

Ankur1987 — Fri, 15 Aug 2025 14:21:57 GMT

Why does it say my next bill is $354? I’m on a $35 plan. For august 18th. Please help.

Re: Upcoming payment- August 18.

slusagm — Fri, 15 Aug 2025 14:24:51 GMT

you are not the only one, someone else has a massive bill of $253.25 :
https://productioncommunity.publicmobile.ca/t5/Get-Support/My-account-says-i-have-a-balance-of-253-25/m-p/1359871

but no worries, it is just a browser glitch, check using PM app and you should see the correct amount

Re: Upcoming payment- August 18.

hTideGnow — Fri, 15 Aug 2025 14:24:53 GMT

hi @Ankur1987

this is the 2nd case this morning

It is just a glitch on PM side. The other community use the PM app to check and the amount was correct. So, check and if the amount is right, ignore the wrong bill

Re: Upcoming payment- August 18.

Ankur1987 — Fri, 15 Aug 2025 14:44:30 GMT

Thank you! The app is not letting me sign in for some reason. I did submit a ticket and private message to agent now as well.