topic Re: Public Mobile Rewards in Get Support

Public Mobile Rewards

Susie1952 — Thu, 14 Aug 2025 21:02:45 GMT

I have two Public Mobile accounts (two phones) that I pay for monthly. Do these come with separate "My Rewards" accounts?

Re: Public Mobile Rewards

Meow — Thu, 14 Aug 2025 21:16:01 GMT

Yes, each account is independent and each accumulates it's own rewards.

You cannot combine reward points among accounts nor give them - transfer them to another account.

Re: Public Mobile Rewards

Handy1 — Thu, 14 Aug 2025 21:17:21 GMT

@Susie1952 Short answer is yes both accounts wil have their own rewards that will be less lucrative after this Oct as public has decided to lower the rewards for all a year after slashing legacy rewards . So basically there’s nothing to be proud of when it comes to rewards with public mobile it’s nothing more then a gimmick that’s not even note worthy anymore

Re: Public Mobile Rewards

computergeek541 — Thu, 14 Aug 2025 21:24:28 GMT

no need to repeat others

Re: Public Mobile Rewards

Susie1952 — Thu, 14 Aug 2025 22:09:41 GMT

Thank you! Yes, I expected each account to be independent and for each to have a separate rewards plan. The situation is this: I just went into the primary account and through 'My Rewards' there redeemed $45/45 points as an upcoming bill credit (with a remainder of 1.55 points). I logged out of that account and logged into secondary account where the "My Rewards" balance is coincidentally (?) also 1.55 points; if this account was indeed separate, then I expected it to have a much higher points total as I've had both accounts for the same length of time. I had planned to apply the points accumulated in this secondary account to a similar bill credit for it (i.e., not transferred to primary account). Does this make sense? It seems that I have one points total for both accounts, not an independent points total for each . . . .

Re: Public Mobile Rewards

slusagm — Thu, 14 Aug 2025 22:11:07 GMT

It is a cache problem

Try login again using browser with incognito mode

In the future , it is best to use a different browser for each account to avoid the cache problem

Re: Public Mobile Rewards

Susie1952 — Thu, 14 Aug 2025 22:39:16 GMT

Thanks so much for your advice! This worked.