topic Re: How do I call 800 numbers in Get Support

How do I call 800 numbers

Captainconsumer — Thu, 14 Aug 2025 19:15:08 GMT

How do I call 800 or 877 numbers

hTideGnow — Thu, 14 Aug 2025 19:22:25 GMT

there have been many posts about problem calling 1800 #. You need support to help to refresh the account

submit a ticket with CS Agent using Chatbot here:
  https://widget.telus.tiia.ai/publicmobile/publicmobile.html
Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit ticket by direct message:
  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Captainconsumer — Thu, 14 Aug 2025 19:37:54 GMT

Thank you.

Their customer service should email subscribers and deal with this inconvenience better. Replying online can be a frustrating ordeal or failure.

slusagm — Thu, 14 Aug 2025 20:04:05 GMT

Problem is PM is not using email at all. The email you got is just a notification.