topic Re: Where to in Get Support

Where to

Chase499 — Wed, 13 Aug 2025 18:23:55 GMT

Where do I find my puk code

Re: Where to

slusagm — Wed, 13 Aug 2025 16:03:53 GMT

there are different PUK code, what is the error message?

for sim card PUK, ask PM and they will provide

Simply open ticket with PM using the Orange Chatbot icon on the lower right. (For 2FA code when login, use email to receive code instead of SMS if you cannot receive the text on the phone.) When open Chatbot ticket, Type the question Submit ticket and select Contact Us to get to ticket open screen

But if you have trouble using Chatbot to open ticket, then message PM using this link:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

PM will reply to your community inbox, between 9AM-10PM EST (Mon-Sun), check here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: Where to

Yummy — Wed, 13 Aug 2025 16:04:20 GMT

Find your PUK: https://www.publicmobile.ca/en/on/get-help/articles/where-to-find-your-puk

Re: Where to

CSA_PM — Wed, 13 Aug 2025 16:45:43 GMT

Hello @ Chase499,

I sent you a private message. You can view and reply to it by accessing this link: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage