topic need help in Get Support

need help

readeo — Sun, 10 Aug 2025 20:03:33 GMT

hey guys i was unable to find my account number. the thing is that registered email when i opened it showing othing is there any other way apart from email to login to my account

Re: need help

BKNS27 — Sun, 10 Aug 2025 20:10:13 GMT

@readeo

You can only login using your registered email ID and password.
If you forgot the email you used to setup your account.
Click on the Chat icon and type in Submit a Ticket then Contact for an agent to help you access your account.

Re: need help

slusagm — Sun, 10 Aug 2025 20:12:53 GMT

Ask PM to help

Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS_Agent will reply to your community inbox, check here:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage