Calling Switzerland

derheilige — Fri, 08 Aug 2025 21:39:03 GMT

Bought the 300 minute Long distance package for $15. Still cannot call Switzerland, no matter how many variations of the number prefix I try.

Help?

Re: Calling Switzerland

hTideGnow — Fri, 08 Aug 2025 21:44:06 GMT

sorry @derheilige Switzerland is not a country you can call with the International LD minutes:

**Intl long distance Add-On included countries: Australia, Austria, Bangladesh, Brazil, Chile, Colombia, Czech Republic, Denmark, France, Germany, Greece, Iceland, Ireland, Israel, Italy, Japan, South Korea, Malaysia, Mexico, Netherlands, New Zealand, Norway, Peru, Poland, Portugal, Puerto Rico, Romania, Singapore, Spain, Sweden, Thailand, Venezuela. Calls must originate from Canada.

If you no longer need it, ask PM support to reverse the purchase.  submit a ticket with CS Agent using Chatbot here:
  https://widget.telus.tiia.ai/publicmobile/publicmobile.html
Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit ticket by direct message:
  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: Calling Switzerland

derheilige — Fri, 08 Aug 2025 21:49:18 GMT

OMG... why? Thanks for the reply. Will submit ticket and change providers.

topic Re: Calling Switzerland in Get Support

Calling Switzerland

Re: Calling Switzerland

Re: Calling Switzerland