topic My bill is very high in Get Support

My bill is very high

PaulGuild — Wed, 06 Aug 2025 23:32:39 GMT

My bill is very high BUT the amount of service that I use is very low. How can I reduce my charges?

Re: My bill is very high

slusagm — Wed, 06 Aug 2025 23:34:10 GMT

What plan you have? PM plans are lower price than others

Go to My Account 's Change Subscription page and check what option you have.

Re: My bill is very high

Chalupa_Batman — Wed, 06 Aug 2025 23:35:04 GMT

@PaulGuild wrote:
My bill is very high BUT the amount of service that I use is very low. How can I reduce my charges?

Sadly Public Mobile doesn't allow for downgrading. You can check the app, manage subscription and see what plans are offered. The only other way is to port out to another service and port back in to a lower plan.

Re: My bill is very high

SKSuh — Wed, 06 Aug 2025 23:54:28 GMT

Downgrading to a less-expensive plan is sometimes possible by regularly checking which personalized plans are available for you via the app and/or website

I was able to downgrade from a $39 to $27 plan though it took two billing cycles

Re: My bill is very high

funpig1 — Fri, 08 Aug 2025 14:05:42 GMT

@PaulGuild

Waiting for a cheaper plan to show up in your change subscription is possible, but can be time consuming. I would only do this if you have an older account with lots of referrals or accrued benefits like bonus data etc.

Porting out and porting back in is the fastest way. But if you do this, you will lose any accrued referrals or bonuses.

Good luck.