topic Re: aCTIVATION PROBLEM in Get Support

aCTIVATION PROBLEM

monts — Wed, 06 Aug 2025 22:56:58 GMT

it say my phone is activate but i still does not have a service Show SOS

Re: aCTIVATION PROBLEM

softech — Wed, 06 Aug 2025 22:58:19 GMT

try reboot phone and try sim in another phone

Or you might need to ask PM to re-provision the account or sim

Private message CS Agent at:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there

Re: aCTIVATION PROBLEM

monts — Wed, 06 Aug 2025 22:59:49 GMT

I ALREADY DID EVERYTHING CHANGE A PHONE AND TALK TO CS AGENT BUT SHE DOES NOT ANSWERS SHE FOUND THE PROBLEM FIRST AT THE BACKEND SIDE LIKE SHE SAID, BUT NOW MY PROBLEM IS STILL THERE I PAY FOR THE SERVICE BUT I STILL DOES NOT HAVE ANYSERVICE

Re: aCTIVATION PROBLEM

slusagm — Wed, 06 Aug 2025 23:12:24 GMT

Everyone in this community is just customer like you. With your issue, it sound like a system problem and you need to reply the agent and ask them to escalate. They are the one that can help and fix the problem