topic Phone in Get Support

Phone

Ryebabie — Wed, 06 Aug 2025 15:00:23 GMT

Need to speak with a person not a bot about my plan

Re: Phone

Handy1 — Wed, 06 Aug 2025 15:08:01 GMT

@Ryebabie All messaging with support is online no live support , but you can ask community and they can help answer your question without giving personal info . But if you prefer to just ask support and chat bot not working for you you can

send a private message To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: Phone

BKNS27 — Wed, 06 Aug 2025 15:10:53 GMT

@Ryebabie

PM is an online service so just login to your account on the PM app or website.

It will outline all the information about your account/plan. Go to the Account tab.

Re: Phone

hairbag1 — Wed, 06 Aug 2025 16:08:11 GMT

@Ryebabie

While you wait for customer support.. give us an idea what the issue you’re experiencing, is. There’s some very talented people, here in the Community Forum, who could likely help before customer support does. Give us a try.