topic Using data in united states in Get Support

Using data in united states

Queen1 — Sat, 02 Aug 2025 17:33:33 GMT

If I get the $30 plan with 20gb that says data for Canada/us, does this mean I can use data in us and not be charged roaming fees or any other fees than my normal monthly subscription?

Re: Using data in united states

slusagm — Sat, 02 Aug 2025 17:37:06 GMT

Yes @Queen1 you are correct. You can use the data in US as well, no extra charges

But you still need to enable roaming data on your phone for it to work

And you can also call US from Canada and call Canada from US for free

Re: Using data in united states

Chalupa_Batman — Sat, 02 Aug 2025 17:53:13 GMT

@Queen1 wrote:
If I get the $30 plan with 20gb that says data for Canada/us, does this mean I can use data in us and not be charged roaming fees or any other fees than my normal monthly subscription?

Hey @Queen1

I have one of the $34 50GB Canada US prepaid plans and when I was down in the US, I just went to my Network Settings and turned off automatic and picked T-Mobile. Then I turned on data roaming and rebooted my phone. Once it was back up, I was able to make and take calls, text and use my data. I did a bunch of FaceTime with folks back home in Canada. Wasn't charged a penny for it. The package you want is nice to have for when you go down to the US. No hidden fees or costs. Use it like home. Enjoy your trip.

Re: Using data in united states

hairbag1 — Sat, 02 Aug 2025 17:56:22 GMT

@Queen1

Public Mobile has no traditional "roaming fees". Once your data limit is reached...data just stops working until your next regular plan renewal OR you purchase a US data add-on.

For talk while in US, you must have a newer cell that is VoLTE recognized by Public Mobile as not all are. Here's some info and scroll to bottom of the page to find a VoLTE checker to see if yours is...

https://www.publicmobile.ca/en/get-help/articles/volte