topic Re: Calling 1800 numbers in Get Support

Calling 1800 numbers

Rusty14 — Fri, 01 Aug 2025 19:14:47 GMT

Why am I not able to connect to 1800 numbers

Re: Calling 1800 numbers

porcupine — Fri, 01 Aug 2025 19:19:53 GMT

Go to the bottom right corner tap the envelope and ask for help and follow the prompts

Re: Calling 1800 numbers

ORNGNBLK — Fri, 01 Aug 2025 19:21:34 GMT

@Rusty14 Some Toll free numbers can be geographically restricted. The problem is not with Public Mobile. Some companies restrict what areas can call them with their toll free number. Try it from a landline if you can and I suspect you wont connect from their either.

Re: Calling 1800 numbers

Chalupa_Batman — Fri, 01 Aug 2025 19:28:33 GMT

@Rusty14 wrote:
Why am I not able to connect to 1800 numbers

This happens often with customers of Public Mobile. I'd suggest a few things. Reboot the phone. If it's still happening, try dialing #31# before the 1-800 to see if that helps. That will block your number so if your number is geo restricted, this may help.

Re: Calling 1800 numbers

hairbag1 — Fri, 01 Aug 2025 19:30:25 GMT

@Rusty14

if you'd care to share what the 800 number is you wanna call...we can see if the call completes also.

Re: Calling 1800 numbers

computergeek541 — Fri, 01 Aug 2025 19:33:09 GMT

Re: Calling 1800 numbers

computergeek541 — Fri, 01 Aug 2025 21:45:03 GMT

@Chalupa_Batman wrote:
@Rusty14 wrote:
Why am I not able to connect to 1800 numbers
This happens often with customers of Public Mobile. I'd suggest a few things. Reboot the phone. If it's still happening, try dialing #31# before the 1-800 to see if that helps. That will block your number so if your number is geo restricted, this may help.

Blocking the outgoing call display phone number will not help. Phone service companies don't need call display to know the phone number that is being called from or the location the call is being placed from.

Re: Calling 1800 numbers

Monak33 — Fri, 29 Aug 2025 16:45:02 GMT

I had this problem for almost a week..I opened a ticket half hour ago, restarted my phone and im able to call 1800 and 1888 nd 1866 numbers again..Bless You 🙏