topic Re: Gifted and purchased data in Get Support

Gifted and purchased data

Ella2025 — Fri, 01 Aug 2025 22:12:56 GMT

Last many years, PM would give gifts in data, LD, etc. At that time, when you purchased or was gifts, it didn't run out, you used as you went. I had loads, now I can't find them or the page to see your balance. Seems to me I should still have plenty of data and LD. Thank you

Re: Gifted and purchased data

hTideGnow — Fri, 01 Aug 2025 14:52:16 GMT

hi @Ella2025

they are there. Login My Account or the app, click Usage Breakdown under the usage odometer on the main page and you will see them listed there

you will see something like this:

Re: Gifted and purchased data

Yummy — Fri, 01 Aug 2025 15:01:31 GMT

ALL your bonuses, gifts from PM should be on your account Unless you used them up. Particular data could be used without your awareness if you are on-line all the time; some apps and system uses your data for constant updates, checks, etc.

Even non-expiring add-ons should be there... Only data add-on has expiration date (as I am aware).

Re: Gifted and purchased data

Ella2025 — Fri, 01 Aug 2025 15:02:38 GMT

I found it! Thank you. However, I have nothing except what comes with the monthly plan. 🤔