topic Re: SIM not used for a year in Get Support

SIM not used for a year

talnir — Tue, 04 Jan 2022 23:10:33 GMT

Hi,

I didn't use my SIM/account for a year. How can I activate it ?

Thanks!

Re: SIM not used for a year

smp99 — Wed, 13 Jun 2018 01:16:19 GMT

If the card was previously activated and has not been used for a year, you are out of luck, that SIM has expired

If you have never activated the SIM on a Public Mobile plan, then head over here to activate a new plan. https://activate.publicmobile.ca/

Re: SIM not used for a year

talnir — Wed, 13 Jun 2018 01:18:40 GMT

It was previously activated.

There is no way to re-activate it ?

Re: SIM not used for a year

jp2 — Wed, 13 Jun 2018 01:30:54 GMT

Unfortunately not once the account has been in suspension for 90 days the account is shutdown, phone number is lost, and sim is garbage.

Re: SIM not used for a year

Star — Wed, 13 Jun 2018 01:33:39 GMT

You can also take a look at this thread. Similar case and they weren't able to re-activate it either.

Re: SIM not used for a year

meocon — Wed, 13 Jun 2018 01:39:22 GMT

@talnir every sim card has been activated cannot re-activate again. You have to buy a new sim. But you don't need to worry about that because PM currently has a promo for free sim card + $20 bill credit if activated sim at Walmart with TALK+TEXT Plan or $10 bill credit for friend referral reward with any plans to offset sim card cost.

https://productioncommunity.publicmobile.ca/t5/Announcements/Friendship-Forever-Celebrate-Your-BFF-Today-with-Our-New/m-p/244198

https://productioncommunity.publicmobile.ca/t5/Announcements/Get-a-SIM-20-bill-credit-when-you-activate-a-Talk-Text-plan-at/m-p/239096