topic Re: Connection in Get Support

Connection

Eglz — Thu, 31 Jul 2025 12:22:35 GMT

@Everyone I have an Apple phone, I’m having issues connecting with android users I can receive texts but can’t reply and I can’t receive calls or make calls to them. I don’t have issues with other iPhone users.

Re: Connection

hTideGnow — Thu, 31 Jul 2025 12:35:23 GMT

hi @Eglz

can you receive inbound calls without issue?

Try Reboot and Reset Network Settings on your phone first

Re: Connection

Eglz — Thu, 31 Jul 2025 18:24:46 GMT

I can only receive and return inbound calls and texts from IPhones but I can’t recieve calls or return text to android users, but I can recieve texts from android users. I did the reboot and reset of network services but still didn’t work. My physical sim was still in my phone I’ve removed it and now I can’t receive calls or texts from anyone

Re: Connection

Eglz — Thu, 31 Jul 2025 18:25:31 GMT

Should I delete the new eSIM and reinstall it now that the physical sim is gone

Re: Connection

Eglz — Thu, 31 Jul 2025 18:36:39 GMT

I figured it out, everything is up and working I think it was because my old physical sim was still in my phone, my wife’s is still in and hers still worked so I’m not exactly sure but once I removed it after a few minutes everything was up and running