topic Re: Nothing works in Get Support

Nothing works

Bartlettaarow — Thu, 31 Jul 2025 02:20:37 GMT

I changed my number in the app now nothing works its been days waiting for my ticket to be responded to.

Re: Nothing works

Bartlettaarow — Thu, 31 Jul 2025 02:22:03 GMT

And yes I've tried calling 611 and restarting my phone.

Re: Nothing works

softech — Thu, 31 Jul 2025 02:29:27 GMT

@Bartlettaarow I have escalated your issue with PM support. But the Support Center is now closed, they will reach you tomorrow morning. Please monitor your community inbox for their reply tomorrow

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: Nothing works

Bartlettaarow — Thu, 31 Jul 2025 02:32:32 GMT

Thank you!

Re: Nothing works

CSA_PM — Thu, 31 Jul 2025 11:52:03 GMT

Thank you for the escalation! An agent has already taken the ticket, and the client can view and respond by accessing this link: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage