topic Re: Cancel Subscription in Get Support

Cancel Subscription

Paola3 — Wed, 30 Jul 2025 18:05:17 GMT

I wanted to cancel my subscription today but it renewed before I could cancel - can I get a refund ? Thank-you

Re: Cancel Subscription

hTideGnow — Wed, 30 Jul 2025 18:14:09 GMT

sorry @Paola3

PM is prepaid carrier and they won't provide refund in such situation for sure

make sure you disable Autopay so it won't renew next month

Re: Cancel Subscription

hairbag1 — Wed, 30 Jul 2025 18:31:15 GMT

@Paola3

don't cancel if you wanna port your number to new provider.

Re: Cancel Subscription

NDesai — Wed, 30 Jul 2025 18:35:50 GMT

@Paola3 Unfortunately, you can't get a refund since PM is a prepaid service. You also need to have your subscription active if you will be porting out your number. I suggest to stick with PM for another month since you already paid.