topic Win back offer in Get Support

Win back offer

YY2002 — Thu, 24 Jul 2025 20:40:33 GMT

I got the win back offer below, how that would work? do I use my existing online username/password? and existing e SIM? will I get the previous phone# I had? what is Promo validation code?

Thanks!

Get $3 off subscription plans
from $29 - $33 for 12 months.

Promo code: WINBACK36
Promo validation code: Use your previous
Public Mobile phone number

These offers are exclusive to your phone number
and have limited redemptions.

Re: Win back offer

will13am — Thu, 24 Jul 2025 16:51:43 GMT

@YY2002 , I assume that you have left for a different carrier brand. Based on the description of the offer, during activation you enter the promo code at the appropriate step and you port back in the phone number associated with this special offer. As for previously used email and password, it is not necessary but you can if you like.

Re: Win back offer

YY2002 — Thu, 24 Jul 2025 16:53:19 GMT

Thanks, what if I am not with any carrier? thanks

Re: Win back offer

funpig1 — Thu, 24 Jul 2025 17:24:23 GMT

@YY2002

How did you get the offer? Email?

The offer implies that it is only valid if you still have your old number to port back into PM. If you cannot Port in your old number, the offer is probably no good. Good luck.