topic Re: Voice Mail Access in Get Support

Voice Mail Access

JW59 — Wed, 23 Jul 2025 21:40:53 GMT

I can't access my voice mail anymore. I recently traveled to Europe and installed a Saily Esim which I have since discarded and returned to Public upon my return to Canada. It says I need to add a number to access my voicemail. I have a Samsung S24+

edited by computergeek541: changed category labels (discussion unrelated to Community)

Re: Voice Mail Access

will13am — Wed, 23 Jul 2025 20:17:31 GMT

@JW59 , is the Public Mobile SIM enabled as the default SIM for talk, text and data? Perhaps try a network reset if all else fails.

Re: Voice Mail Access

Nezgar — Fri, 25 Jul 2025 14:50:38 GMT

@JW59 wrote:
I can't access my voice mail anymore. I recently traveled to Europe and installed a Saily Esim which I have since discarded and returned to Public upon my return to Canada. It says I need to add a number to access my voicemail. I have a Samsung S24+

Here is a list of all currently known Public Moible voicemail access numbers:

https://productioncommunity.publicmobile.ca/t5/Get-Support/Updated-list-of-Voicemail-Access-Numbers/m-p/498446#M355080

You can manually dial any one of those numbers to access your voicemail. You can check if it's possible to edit the number in the Phone app > Tri-Colon in the top-right > Settings > Voicemail >Service Provider. At least in My Samsung Galaxy S21FE I don't appear to be able to edit that...

If not, you could edit one of your other speeddial entries other than "1" to dial one of those numbers.