topic Re: Invoicing in Get Support

Invoicing

Nallak — Wed, 23 Jul 2025 16:45:16 GMT

every month the same amount is invoiced twice on the credit card

why

Re: Invoicing

Handy1 — Wed, 23 Jul 2025 16:51:06 GMT

@Nallak If you double check credit card is one charge just pending and the other has posted ? If so the pending one should fall off . But if both charges are posted you need to contact support

you can use the orange chat bubble bottom right of screen or send a private message To CS_Agent

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https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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Re: Invoicing

DDM69 — Wed, 23 Jul 2025 17:12:50 GMT

All public mobile plans are billed every 30 days.

Re: Invoicing

computergeek541 — Wed, 23 Jul 2025 21:55:13 GMT

@DDM69 wrote:
All public mobile plans are billed every 30 days.

Not all Public Mobile plans are 30 days long. Many Public Mobile customers have 90-day plans and those are still currently offered to some customers.