topic Re: Moving to a different service provider in Get Support

Moving to a different service provider

Cavendish — Fri, 21 Feb 2025 20:11:12 GMT

If a public mobile subscriber wants to move to a different cell service provider, and once the cell number has been ported over to the new provider, then is it necessary for that public mobile subscriber to contact public mobile to let them know that you've ported out, and is it necessary to cancel auto payment by credit card once ported out, or does that all happen automatically without any input on the part of the subscriber?

Re: Moving to a different service provider

computergeek541 — Fri, 21 Feb 2025 20:10:58 GMT

@Cavendish wrote:
If a public mobile subscriber wants to move to a different cell service provider, and once the cell number has been ported over to the new provider, then is it necessary for that public mobile subscriber to contact public mobile to let them know that you've ported out, and is it necessary to cancel auto payment by credit card once ported out, or does that all happen automatically without any input on the part of the subscriber?

It's supposed to be automatic but it wouldn't be a bad idea to disable autopay and to ask a Public Mobile customer support agent to remove your credit card from your Public Mobile account before porting out.

Re: Moving to a different service provider

computergeek541 — Wed, 23 Jul 2025 02:02:08 GMT