topic Re: Google maps won't work. Signal lost. in Get Support

Google maps won't work. Signal lost.

Michelle_Lucy — Tue, 22 Jul 2025 21:58:07 GMT

I can't use Google Maps while driving. a block from my house, I just get signal lost.

edited by computergeek541: changed category label (unrelated to discussion about Community website)

Re: Google maps won't work. Signal lost.

slusagm — Tue, 22 Jul 2025 19:48:16 GMT

are you in city or rural area?

But signal lost is not unusual. This is a combination of network coverage, network bands in the area and device

what phone do you have?

and is network mode set to Automatic? if you are using iPhone, do not use 5G On, use 5G Auto instead.

And for Google Map, it is always good to save offline map

Re: Google maps won't work. Signal lost.

BKNS27 — Tue, 22 Jul 2025 20:25:22 GMT

@Michelle_Lucy

Also check to see if Cellular data is enabled.

Re: Google maps won't work. Signal lost.

Michelle_Lucy — Wed, 23 Jul 2025 00:11:07 GMT

Not sure what you mean by cellular enabled. Do you mean data enabled? I've tried turning off Wi-Fi and using data enabled only but Google Maps just quits more quickly. I'll try loading Google Maps offline. Thanks!

Re: Google maps won't work. Signal lost.

slusagm — Wed, 23 Jul 2025 00:37:03 GMT

Your issue sounds like an app issue more than network. Before you download Google offline map, i suggest you to clear cache and clear app data for Google Map first

Re: Google maps won't work. Signal lost.

DDM69 — Wed, 23 Jul 2025 13:02:23 GMT

I think it is working when you are connecting to your home WIFI and once you are out of range it is dropping. Try what others have suggested and check your phone settings to make sure you have DATA enabled on your device. Also check the app settings to ensure data is enabled. Let us know if any of this works for you. You should be able to see how many bars / signal strength you have on your phone when you are out. Usually data will need at least 2 bars to work effectively.