topic Can't receive 6 digits code one transferred number. in Get Support

Can't receive 6 digits code one transferred number.

Tayyabamalik79 — Sun, 20 Jul 2025 21:56:04 GMT

Hi. I just transferred my numbers from Telus to Public. On my final stage the 6 digits code was sent to transferred numbers which required activation. In result I'm unable to complete the process to activate the account. I don't see any alternate option which alow me to receive this code on email or other number provided. I'm stuck. Your help will be greatly appreciated. Regards

Re: Can't receive 6 digits code one transferred number.

hairbag1 — Sun, 20 Jul 2025 14:01:27 GMT

@Tayyabamalik79

as you don't have an account yet, you can use this link to message Customer Support for their help...

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Can't receive 6 digits code one transferred number.

softech — Sun, 20 Jul 2025 14:03:20 GMT

@Tayyabamalik79 as the port is still in progress, the number would have sent to your Telus sim card. Please insert the Telus sim back and check