topic My account won't activate in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/My-account-won-t-activate/m-p/1352704#M928375 <P>My account won't activate&nbsp;</P> Sun, 20 Jul 2025 06:24:46 GMT David1980 2025-07-20T06:24:46Z My account won't activate https://productioncommunity.publicmobile.ca/t5/Get-Support/My-account-won-t-activate/m-p/1352704#M928375 <P>My account won't activate&nbsp;</P> Sun, 20 Jul 2025 06:24:46 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/My-account-won-t-activate/m-p/1352704#M928375 David1980 2025-07-20T06:24:46Z Re: My account won't activate https://productioncommunity.publicmobile.ca/t5/Get-Support/My-account-won-t-activate/m-p/1352705#M928376 <BLOCKQUOTE><HR /><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/568117">@David1980</a>&nbsp;wrote:<BR /><P>My account won't activate&nbsp;</P><HR /></BLOCKQUOTE><P>What step are you at that it won't activate? Have you tried rebooting your phone? Did you finish signing up with the app itself? We're gonna need more info to help out.</P> Sun, 20 Jul 2025 00:30:56 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/My-account-won-t-activate/m-p/1352705#M928376 Chalupa_Batman 2025-07-20T00:30:56Z Re: My account won't activate https://productioncommunity.publicmobile.ca/t5/Get-Support/My-account-won-t-activate/m-p/1352706#M928377 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/568117">@David1980</a>&nbsp;</P><P>More details would be helpful. &nbsp;Community members are customers like yourself. We have no access to your account. To provide more better advice, more details would be needed.&nbsp;</P> Sun, 20 Jul 2025 00:31:44 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/My-account-won-t-activate/m-p/1352706#M928377 Dunkman 2025-07-20T00:31:44Z Re: My account won't activate https://productioncommunity.publicmobile.ca/t5/Get-Support/My-account-won-t-activate/m-p/1352734#M928401 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/568117">@David1980</a>&nbsp;</P><P>You can only activate your SIM/account on the PM app and not on the PM website. So download the app on your phone and complete to step 6.</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_0118.png" style="width: 750px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/167355i0688D00FA8844F7D/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_0118.png" alt="IMG_0118.png" /></span></P><P> </P> Sun, 20 Jul 2025 01:12:36 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/My-account-won-t-activate/m-p/1352734#M928401 BKNS27 2025-07-20T01:12:36Z