topic Re: Can’t activate services in Get Support

Can’t activate services

Nathan1230 — Sun, 20 Jul 2025 06:35:45 GMT

Can’t activate services keeps bringing me back to main screen

Re: Can’t activate services

Dunkman — Sat, 19 Jul 2025 21:29:07 GMT

Did you finish off the activation via the PM app? You can start the activation on thet website, but will need to download the PM app to finish activation.

Re: Can’t activate services

slusagm — Sat, 19 Jul 2025 21:55:12 GMT

did you use the Public Mobile app? If you are still using the browser and if you just paid, you need to download the PM app to continue.

if you downloaded the PM app and have trouble login, then you will need PM to help

Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS_Agent will reply to your community inbox between 9AM-10PM EST (Mon-Sun), check here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage