topic Re: Log in in Get Support

Log in

Amy31 — Sat, 19 Jul 2025 15:07:18 GMT

Unable to log into the app to complete the activation process. Keeps sending codes to email, I enter the code and it takes me back to log in screen. I’ve tried several times without success.

Re: Log in

slusagm — Sat, 19 Jul 2025 15:11:48 GMT

you will need PM to help for the app login to complete the activation.

Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS_Agent will reply to your community inbox between 9AM-10PM EST (Mon-Sun), check here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: Log in

porcupine — Sat, 19 Jul 2025 17:28:58 GMT

Click on the envelope in the bottom right corner and follow the prompts to get help

Re: Log in

computergeek541 — Sat, 19 Jul 2025 18:20:12 GMT