topic Re: Urgent in Get Support

Urgent

3Stevie — Sat, 19 Jul 2025 00:37:55 GMT

Need to talk to an agent about getting my account back

Re: Urgent

Handy1 — Sat, 19 Jul 2025 00:40:50 GMT

@3Stevie Here’s how get customer support

send a private message To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: Urgent

computergeek541 — Sat, 19 Jul 2025 00:42:00 GMT

Re: Urgent

TheSterlinger — Sat, 19 Jul 2025 00:43:20 GMT

You can submit a ticket with the link below

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

You can check for messages here or by clicking your avatar then message https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: Urgent

computergeek541 — Sat, 19 Jul 2025 00:43:48 GMT

Re: Urgent

computergeek541 — Sat, 19 Jul 2025 00:46:31 GMT

@Handy1 @TheSterlinger

Please remember that the customer needs to be use the ticketing system (whenever possible). Please do customers immediately to private message CS_Agent as this is guaranteed to result in slower service.

Re: Urgent

BKNS27 — Sat, 19 Jul 2025 00:51:18 GMT

@3Stevie

If you stopped payment for longer than 90 days. You account will be closed so when was your last payment?

Re: Urgent

computergeek541 — Sat, 19 Jul 2025 02:28:23 GMT

@BKNS27 wrote:
If you stopped payment for longer than 90 days. You account will be closed so when was your last payment?

The date of last payment is not the determining factor for when an account is closed. The only thing that matters is how long the account has been in suspension. It is possible to not make any payments for much longer than 90 days and still keep the account open as long as the service remains active.