topic Re: Does PM allow users to Text with 911? in Get Support

Does PM allow users to Text with 911?

Sth — Fri, 18 Jul 2025 05:50:47 GMT

With the new 911 pass-along fee: Does PM currently or will they allow users to send text messages to 911? (In regions that support this).

hTideGnow — Fri, 18 Jul 2025 02:30:16 GMT

Telus has it, and they need you to setup ahead

I am not sure how PM does it, you will have to check with the support agent.

submit a ticket with CS Agent using Chatbot here:
  https://widget.telus.tiia.ai/publicmobile/publicmobile.html
Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit ticket by direct message:
  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Sth — Fri, 18 Jul 2025 02:55:39 GMT

Found the relevant "help article"

Apparently this is avaliable in self serve now.