topic Re: data usage in Get Support

data usage

annoyed21 — Thu, 17 Jul 2025 03:18:19 GMT

Why is my phone using data at 12:31 am while I am connected to wifi.

For years my data plan was sufficient, since I am almost always using wifi. Now within a couple of days in the new month I have used up all my data. I don't want to buy extra, since it will probably disappear just as fast...

edited by computergeek541: changed category label as this topic is unrelated to Community

Re: data usage

softech — Thu, 17 Jul 2025 02:01:53 GMT

@annoyed21

PM does not update the data usage constantly. In fact, it only update it twice a day.

So, any entry you see is just a total usage between that timestamp and the timestamp of the previous entry. The early morning usage you see on the Usage log does not mean it was used in the morning but a total usage for the last 12 hours.

Also, for correct usage reading, always use Incognito mode to login My Account to avoid reading cached old info

For the actual usage of the data, check the data usage page on the phone and see if the usage makes sense

Re: data usage

computergeek541 — Thu, 17 Jul 2025 15:26:21 GMT