topic Can't finish activation. Used the app and all I get is &quot;Subscription not activated&quot; in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-finish-activation-Used-the-app-and-all-I-get-is-quot/m-p/1352060#M928037 <P>just signed up but unable to start subscription. Using the app and following all the steps just gets me the subscription not activated message and told to contact support.&nbsp;</P> Thu, 17 Jul 2025 03:35:29 GMT JayFree 2025-07-17T03:35:29Z Can't finish activation. Used the app and all I get is "Subscription not activated" https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-finish-activation-Used-the-app-and-all-I-get-is-quot/m-p/1352060#M928037 <P>just signed up but unable to start subscription. Using the app and following all the steps just gets me the subscription not activated message and told to contact support.&nbsp;</P> Thu, 17 Jul 2025 03:35:29 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-finish-activation-Used-the-app-and-all-I-get-is-quot/m-p/1352060#M928037 JayFree 2025-07-17T03:35:29Z Re: Can't finish activation. Used the app and all I get is "Subscription not activated" https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-finish-activation-Used-the-app-and-all-I-get-is-quot/m-p/1352099#M928063 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/567342">@JayFree</a>&nbsp;</P><P>If you competed to step 6 and you got the message and you were charge. Reboot your phone and if that didn’t work. Contact a CS_Agent to complete the activation.</P><P>Don’t resubscribe or you will be charged again.</P><P><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_self">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A>&nbsp;</P><P>&nbsp;</P> Thu, 17 Jul 2025 09:16:02 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-finish-activation-Used-the-app-and-all-I-get-is-quot/m-p/1352099#M928063 BKNS27 2025-07-17T09:16:02Z Re: Can't finish activation. Used the app and all I get is "Subscription not activated" https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-finish-activation-Used-the-app-and-all-I-get-is-quot/m-p/1352114#M928068 <P>Thank you for the escalation!</P><P>The customer is already in contact with an agent.</P> Thu, 17 Jul 2025 13:17:03 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-finish-activation-Used-the-app-and-all-I-get-is-quot/m-p/1352114#M928068 CSA_PM 2025-07-17T13:17:03Z