https://productioncommunity.publicmobile.ca/t5/Get-Support/How-to-open-a-ticket/m-p/1351961#M927990 <P>I keep going in circles - I'm told to ask the chatbot - chatbot can't answer my question - it doesn't give me a way to open a ticket but tells me to ask the chatbot. Chatbot is supposed to give me an option to open a ticket but does not.</P><P>&nbsp;</P> Wed, 16 Jul 2025 20:29:34 GMT ElleJ 2025-07-16T20:29:34Z https://productioncommunity.publicmobile.ca/t5/Get-Support/How-to-open-a-ticket/m-p/1351961#M927990 <P>I keep going in circles - I'm told to ask the chatbot - chatbot can't answer my question - it doesn't give me a way to open a ticket but tells me to ask the chatbot. Chatbot is supposed to give me an option to open a ticket but does not.</P><P>&nbsp;</P> Wed, 16 Jul 2025 20:29:34 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/How-to-open-a-ticket/m-p/1351961#M927990 ElleJ 2025-07-16T20:29:34Z https://productioncommunity.publicmobile.ca/t5/Get-Support/How-to-open-a-ticket/m-p/1351962#M927991 <BLOCKQUOTE><HR /><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/439515">@ElleJ</a>&nbsp;wrote:<BR /><P>I keep going in circles - go the chatbot - chatbot can't answer my question - it doesn't give me a way to open a ticket but tells me to go to the chatbot.</P><HR /></BLOCKQUOTE><P>"Open ticket" gives the option for a ticket.</P> Wed, 16 Jul 2025 20:29:12 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/How-to-open-a-ticket/m-p/1351962#M927991 computergeek541 2025-07-16T20:29:12Z