topic Credit card update window malfunctioning in Get Support

Credit card update window malfunctioning

KenMav — Wed, 16 Jul 2025 15:26:00 GMT

Trying to update credit card info but app and website not functioning correctly.

On website, only the postal code box allows me to enter data.

The app just flips back to log in window after I log in. Total time waster for simplest thing

slusagm — Wed, 16 Jul 2025 15:56:47 GMT

Try browser with Incognito mode, and for App , try uninstall and reinstall

hairbag1 — Wed, 16 Jul 2025 17:01:51 GMT

if all else fails, click the orange chat bubble on lower right side of page to start process of gaining Customer Support.

Alternative, you should use this link to direct message Customer Support.