topic Re: Entered wrong info accidentally in Get Support

Entered wrong info accidentally

Ramby — Tue, 15 Jul 2025 20:53:33 GMT

When porting number from old provider to new, I made a typing error in old account number. Public mobile sent me a text saying there was an error but I cannot find any form that allows me to correct this error! I have been going in circles for hours. Help, please!

Re: Entered wrong info accidentally

hTideGnow — Tue, 15 Jul 2025 14:15:40 GMT

hi @Ramby

PM porting support team can help. I have sent you the porting support team number. Please check your Community inbox (https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage), check for the number and call