I have a Motorola phone with Esim, and now I bought a Iphone 13, how to I get the Esim in the Iphone

MarioCastonguay — Mon, 14 Jul 2025 19:15:57 GMT

How can I change my Esim from my Motorola, to my Iphone 13,

Also I dont want to loose my phone number

Please, Advise

Re: I have a Motorola phone with Esim, and now I bought a Iphone 13, how to I get the Esim in the Ip

hTideGnow — Mon, 14 Jul 2025 19:19:21 GMT

No worries, you won't loose your number.

But esim cannot be transfer across phones, you need to buy a new esim

Download PM app for your new phone, login and go to Account page and choose Purchase sim card and choose esim.

it will cost $5, but PM will reimburse you. You just need to open ticket with PM and ask for that

submit a ticket with CS Agent using Chatbot here:
  https://widget.telus.tiia.ai/publicmobile/publicmobile.html
Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit ticket by direct message:
  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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