topic top up voucher in Get Support

top up voucher

guinness22 — Tue, 04 Jan 2022 23:09:57 GMT

when i call 611 it will not accept my new voucher pin tonight it says check public mobile web site . is the system down

Re: top up voucher

LEGO — Tue, 12 Jun 2018 01:04:39 GMT

Site and Self-Serve works!

Try entering just the PIN and not the voucher number.

If you still having payment problems, you will need to send a private message to a Moderator_Team, they will help to resolve your problem!
Here is the link: click here
In your message, please provide your name, Public Mobile account number or phone number and PIN. Please include a snapshot of your voucher.

Good luck!

Contact Support hours of operation:
Monday - Friday 9AM (EDT) - 9PM (EDT) Saturday - Sunday 9AM (EDT) - 7:30PM (EDT)

Re: top up voucher

SD08 — Tue, 12 Jun 2018 01:05:02 GMT

Are you sure you are entering the right PIN? PM voucher PINs are 12 digits. Try again later and if it still doesn't work, then contact the moderators.

Click this Moderator_Team link to send a private message for assistance. Include your PM phone number and e-mail address, and of course, the voucher PIN.
More info on moderators: http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moderators/ta-p/76452