topic Re: MMS messaging requires your phone number in Get Support

MMS messaging requires your phone number

Judy25 — Sat, 12 Jul 2025 18:18:00 GMT

just signed up and keep getting the message “MMS messaging requires your phone number”

not sure how to fix this

Techfish — Sat, 12 Jul 2025 18:24:24 GMT

Are you using an iPhone? Is MMS enabled in Messages settings? Is your phone number saved in Settings?

If that doesn't help, I would suggest submitting a ticket with the orange chat icon on the lower right.

slusagm — Sat, 12 Jul 2025 18:25:28 GMT

iPhone or Android ?

Reset network settings first

Then if Android, uninstall Google Message, reboot and reinstall

If iPhone l, remove the phone number from Settings, reboot and add the phone number back

Judy25 — Sat, 12 Jul 2025 18:47:49 GMT

Yes, an iPhone SE

In the settings under messages it looks like multiple numbers are entered.

Techfish — Sat, 12 Jul 2025 18:58:00 GMT

Do you have another plan on your phone from another company?

Judy25 — Sat, 12 Jul 2025 19:00:04 GMT

No other plans, just Public

hTideGnow — Sat, 12 Jul 2025 19:05:23 GMT

you still have your old sim there

remove the old physical sim.

and check Settings -> Cellular and disable all the old eSIM

make sure PM sim is the only one with Turn on this line enabled, and also set as Primary. Try again