topic Re: us & mexico coverage in Get Support

us & mexico coverage

ZIZAKEITH — Sat, 12 Jul 2025 13:05:23 GMT

Hi there,

How do I activate or have services when I am in the US ( Data especially) ?

Re: us & mexico coverage

Handy1 — Sat, 12 Jul 2025 13:25:32 GMT

@ZIZAKEITH Assuming you have CAN/US /MEX plan or U.S. roaming add on , you just need to turn on data roaming in phone settings and that’s it . Enjoy your trip

Re: us & mexico coverage

hTideGnow — Sat, 12 Jul 2025 14:54:21 GMT

hi @ZIZAKEITH

you have two ways to use data in US

1. if you are in a Canada only plan, you will have to buy the US roaming data. Login My Account or App and buy it from Subscription and Add-on page. There is a 15 days expiration for all US roaming add-on, so, buy only on the day or the day before your trip

2. Get a Canada/US or Canada/US/Mexico plan where data is included

Whether 1 or 2 you chosen, when you are in US, turn on Mobile Roaming data and make sure your phone connected to one of the US network: T-Mobile, AT&T or Verizon