topic Re: Plan and Add on management page down in Get Support

Plan and Add on management page down

XJin — Tue, 04 Jan 2022 23:09:55 GMT

Plan and Add on management page down, are they updating for US Roaming features?

Re: Plan and Add on management page down

hummuschips — Wed, 09 Nov 2016 16:18:13 GMT

Possibly, or maybe they are trying to fix what is causing the porting issues?

Re: Plan and Add on management page down

arkw — Wed, 09 Nov 2016 16:22:10 GMT

Down for me too, growing pains. Hopefully the higher ups notices and invests some more money in the infrastructure.

Re: Plan and Add on management page down

nekkidtruth — Wed, 09 Nov 2016 16:22:18 GMT

@hummuschips wrote:
Possibly, or maybe they are trying to fix what is causing the porting issues?

Exactly. I think that is taking precedence over the new roaming features.

Re: Plan and Add on management page down

CaNuCk07 — Wed, 09 Nov 2016 16:26:42 GMT

The roaming features were already in the work when chaos broke loose, so im guessing they would go ahead and complete that regardless of whatever else they'r working on. They still have existing customers to take care of in addition to new ones.

Re: Plan and Add on management page down

nekkidtruth — Wed, 09 Nov 2016 16:30:24 GMT

@CaNuCk07 wrote:
The roaming features were already in the work when chaos broke loose, so im guessing they would go ahead and complete that regardless of whatever else they'r working on. They still have existing customers to take care of in addition to new ones.

Which would make sense, if everything else was functioning properly. However, when you have multiple failed ports, huge backlogs of support requests, the last thing you do is release something that may require even more support and possibly more issues into an already chaotic situation.

At least, I should hope they're smart enough to see that.

Re: Plan and Add on management page down

hummuschips — Wed, 09 Nov 2016 16:54:45 GMT

Looks like it's back. I don't see anything updated add-on wise as expected.

Re: Plan and Add on management page down

hung52 — Wed, 09 Nov 2016 18:38:16 GMT

Maybe try again by clearing your cookies?

Re: Plan and Add on management page down

XJin — Wed, 09 Nov 2016 18:40:01 GMT

@hung52 It was down for everyone this morning and back up by the noon. Nothing wrong with my cookies. They are delicious BTW. LMAO.

Re: Plan and Add on management page down

XJin — Wed, 09 Nov 2016 18:42:57 GMT

JK, was their server issues perhaps if not fixing something. Okay, end of this thread.