https://productioncommunity.publicmobile.ca/t5/Get-Support/why-can-t-I-recieve-calls/m-p/1350721#M927182 Fri, 11 Jul 2025 05:17:43 GMT Gr80 2025-07-11T05:17:43Z https://productioncommunity.publicmobile.ca/t5/Get-Support/why-can-t-I-recieve-calls/m-p/1350721#M927182 Fri, 11 Jul 2025 05:17:43 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/why-can-t-I-recieve-calls/m-p/1350721#M927182 Gr80 2025-07-11T05:17:43Z https://productioncommunity.publicmobile.ca/t5/Get-Support/why-can-t-I-recieve-calls/m-p/1350725#M927186 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/565871">@Gr80</a>&nbsp;</P><P>What is the make and model of your phone?</P><P>PM recently decommissioned the 850 MHz frequencies so you need to enable VoLTE (voice over LTE).</P><P>Here is more information from PM if you didn’t receive the notice:</P><P><A href="https://www.publicmobile.ca/en/on/get-help/articles/volte?_gl=1*1qks5fo*_gcl_aw*R0NMLjE3MzA4MTg5ODguQ2owS0NRaUFfcUc1QmhEVEFSSXNBQTBVSFNMOEoxTTZvTlpxSGFSd0h1RlBUa2owM3pfUldrc1R2b09wVk0yNTR6cjVuMmszeWdFSlctOGFBa2JDRUFMd193Y0I.*_gcl_dc*R0NMLjE3MzA4MTg5ODguQ2owS0NRaUFfcUc1QmhEVEFSSXNBQTBVSFNMOEoxTTZvTlpxSGFSd0h1RlBUa2owM3pfUldrc1R2b09wVk0yNTR6cjVuMmszeWdFSlctOGFBa2JDRUFMd193Y0I.*_gcl_au*OTI1ODcxOTYyLjE3MjU3NTU1OTk.*_ga*MTU1NjA2MTA5NS4xNjY5NzgwMTAy*_ga_5Q4XYYJ879*MTczMzQ2NjU5MC44LjEuMTczMzQ2NjYwMC41MC4wLjA." target="_self">https://www.publicmobile.ca/en/on/get-help/articles/volte?_gl=1*1qks5fo*_gcl_aw*R0NMLjE3MzA4MTg5ODguQ2owS0NRaUFfcUc1QmhEVEFSSXNBQTBVSFNMOEoxTTZvTlpxSGFSd0h1RlBUa2owM3pfUldrc1R2b09wVk0yNTR6cjVuMmszeWdFSlctOGFBa2JDRUFMd193Y0I.*_gcl_dc*R0NMLjE3MzA4MTg5ODguQ2owS0NRaUFfcUc1QmhEVEFSSXNBQTBVSFNMOEoxTTZvTlpxSGFSd0h1RlBUa2owM3pfUldrc1R2b09wVk0yNTR6cjVuMmszeWdFSlctOGFBa2JDRUFMd193Y0I.*_gcl_au*OTI1ODcxOTYyLjE3MjU3NTU1OTk.*_ga*MTU1NjA2MTA5NS4xNjY5NzgwMTAy*_ga_5Q4XYYJ879*MTczMzQ2NjU5MC44LjEuMTczMzQ2NjYwMC41MC4wLjA.</A>&nbsp;<BR /><BR /></P><P>Your phone also need to be on the whitelist of phones to work.</P> Fri, 11 Jul 2025 06:07:33 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/why-can-t-I-recieve-calls/m-p/1350725#M927186 BKNS27 2025-07-11T06:07:33Z https://productioncommunity.publicmobile.ca/t5/Get-Support/why-can-t-I-recieve-calls/m-p/1350734#M927189 <P>Did you request a number to be ported in?&nbsp; Are incoming text messages working?</P> Fri, 11 Jul 2025 07:18:08 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/why-can-t-I-recieve-calls/m-p/1350734#M927189 computergeek541 2025-07-11T07:18:08Z