topic Re: Free 30 days in Get Support

Free 30 days

drewber83 — Tue, 04 Jan 2022 23:09:52 GMT

Hey everyone. Just signed up for public Mobile. I was at Walmart yesterday to set up my account so I could take advantage of the free month of service at your next renewal. The girl at the store wasn't able to do the Activation saying there was a system issue and the mobile department was about to close for the day in 30 minutes. She told me to come back in today which I did and to contact public to have the promotion retroactively applied but I have no idea how to go about that. Can anyone in the community assist? Thanks so much 🙂

Re: Free 30 days

ShawnC13 — Mon, 11 Jun 2018 19:55:45 GMT

@drewber83, welcome to PM

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Re: Free 30 days

MacMe — Mon, 11 Jun 2018 19:56:53 GMT

Re: Free 30 days

Jorno — Mon, 11 Jun 2018 22:57:09 GMT

@ShawnC13 wrote:

Community Moderators are available from Mon-Thursday 9am(Eastern) to 9pm(Eastern) and Friday, Saturday, and Sunday from 9am(Eastern) to 7:30pm(Eastern)

More info on moderators

Psst... from the knowledge base article in your link, moderators are available on Friday from 9am to 9pm (Eastern Time).

Re: Free 30 days

JL9 — Fri, 15 Jun 2018 06:13:32 GMT

This promo isn't active anymore is it?

Re: Free 30 days

NDesai — Fri, 15 Jun 2018 06:42:02 GMT

@JL9 wrote:
This promo isn't active anymore is it?

Nope, expired. Keep checking for more deals.

Re: Free 30 days

yaseenansari — Wed, 20 Jun 2018 00:05:57 GMT

Hi,

@CS_Agent

I have recently signed up for the service when there was a promotion going on for the next free 30 days. I have not received any credit on my account. Can you please look into this matter?

Thanks,

Yaseen

Re: Free 30 days

daredogg — Wed, 20 Jun 2018 00:17:43 GMT

@yaseenansari send the moderators a private message, just so that your message isn't lost. You added your reply onto the end of someone else's thread, and I just want you to get the help you need.