topic Re: Subscription plan in Get Support

Subscription plan

Chofor — Thu, 10 Jul 2025 20:21:12 GMT

Hi—I'm in Saskatoon using the Public Mobile app and I can't find the $19/month plan. Is it still available for new customers?

Re: Subscription plan

TheSterlinger — Thu, 10 Jul 2025 19:37:37 GMT

@Chofor the plan is available for new sign up. If you already have an account then you won't be able to switch to it.

Offer ends July 14.

Re: Subscription plan

Chofor — Thu, 10 Jul 2025 19:39:52 GMT

Thank you for the info. Just to confirm, is it possible to switch my current phone number to a new account so I can take advantage of the $19 plan?

Re: Subscription plan

slusagm — Thu, 10 Jul 2025 19:51:26 GMT

No. If you need your number, you need to port out the number to another provider, and port back into PM with a new account shortly after.

Honest, that is too much trouble

Re: Subscription plan

TheSterlinger — Thu, 10 Jul 2025 19:52:12 GMT

They will not allow you to switch your pjone number to a new account no. That's called porting and they dont allow PM to PM port.

The only way is to port to a new provider, wait a few days and port back in. This is probably not recommended as you will have to start with a new sim, possibly email address and you will loose any points or available funds if you have any.

What's the lowest plan do you see in your account?