topic Wifi calling in Get Support

Wifi calling

BCaravan — Thu, 10 Jul 2025 12:16:04 GMT

How do I turn on wifi calling?

Re: Wifi calling

BKNS27 — Thu, 10 Jul 2025 12:23:12 GMT

@BCaravan

Sorry PM doesn’t have wifi calling. You need to be with Telus or Koodo to have wifi calling.

PM is the lowest tier of Telus with basic features.

Re: Wifi calling

BCaravan — Thu, 10 Jul 2025 12:27:00 GMT

Thank you. I’ve read posts from last year where customers have said PM will be offering it. Do you know if there are still plans to add it?

Re: Wifi calling

BKNS27 — Thu, 10 Jul 2025 12:36:01 GMT

@BCaravan

Who know. It is up to PM to decide to add this feature or not in the future.

Re: Wifi calling

DennyCrane — Thu, 10 Jul 2025 14:50:29 GMT

There's no merit to those rumors.

Re: Wifi calling

Tonkers16 — Fri, 01 Aug 2025 14:41:18 GMT

It would be great if it was offered. My phone and my son's is with PM and we don't seem to have any issues with usage. My wife is will Bell (previously with Koodo and tried Virgin) and my daughter is with Koodo. they both experience significant issues with their data speeds, and my wife with his voice calls. The only time she gets a half decent call is if she is on wifi and using wifi calling. We would switch everyone to PM if it was offered, but in her line of work, she needs to be reachable by phone and have it be reliable. Please PM, bring on the WIFI calling - it's not a "special feature" any longer.

Re: Wifi calling

hTideGnow — Fri, 01 Aug 2025 14:46:29 GMT

hi @Tonkers16

PM is using the same Telus/Bell network like Bell, Koodo and Virgin. So, if they have speed issue with Koodo and Bell, you will have the same network issue with PM