topic Re: Need to Access Past Bills in Get Support

Need to Access Past Bills

jasondao1102 — Wed, 09 Jul 2025 02:35:24 GMT

I've recently transferred over to Rogers and need to access my past bills. Can you please help me get access to them? I know my account is already closed.

Re: Need to Access Past Bills

slusagm — Wed, 09 Jul 2025 02:36:24 GMT

you need PM to help.

Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS_Agent will reply to your community inbox between 9AM-10PM EST (Mon-Sun), check here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: Need to Access Past Bills

CSA_PM — Wed, 09 Jul 2025 15:34:44 GMT

Hello @ jasondao1102,

As Slusagm mentioned, you’ll need to send a private message and one of the agents will assist you.