topic Re: cannot connect to 800 numbers in Get Support

cannot connect to 800 numbers

bigappletrader — Tue, 08 Jul 2025 19:18:35 GMT

i can call regular numbers but not 800 numbers

edited by computergeek541: changed category (unrelated to discussion about Community)

Re: cannot connect to 800 numbers

computergeek541 — Tue, 08 Jul 2025 19:19:31 GMT

@bigappletrader wrote:
i can call regular numbers but not 800 numbers

Is it all toll free numbers that can't be called or only some? There are some numbers that can be reached when making the call from specific places.

Re: cannot connect to 800 numbers

hTideGnow — Tue, 08 Jul 2025 19:20:48 GMT

hi @bigappletrader

what 1-800 number is that? if it is a public number, we can try

but please remember not all 1800 will work when calling from Canada. Some 1800s are just for US calling only, and some is province related, so, even it works for one province, might not work on another

Re: cannot connect to 800 numbers

bigappletrader — Tue, 08 Jul 2025 19:54:43 GMT

Everything worked yesterday and now I cannot call 800 numbers…cannot connect

Re: cannot connect to 800 numbers

hTideGnow — Tue, 08 Jul 2025 19:58:17 GMT

hi @bigappletrader

i would try reboot the phone and test again

and test different 1800 numbers.

and if it is a public number, we can call and test as well

Re: cannot connect to 800 numbers

bigappletrader — Tue, 08 Jul 2025 20:00:45 GMT

Ihaverebooted the phone. I can call all numbers except 800…my bank!

Re: cannot connect to 800 numbers

hTideGnow — Tue, 08 Jul 2025 20:08:00 GMT

hi @bigappletrader

US bank or Canadian? mind to share the number?