topic Re: How do I get my account back. I have been with this company for many years and they have locked. in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/How-do-I-get-my-account-back-I-have-been-with-this-company-for/m-p/1350023#M926783 <P>If you did not pay for 90+ days then your account is closed.</P><P>Can you log in to your PM account and confirm subscription plan you have?<BR />If you believe your service should be active but cannot log in, try different browser, etc. or open a ticket through chatbot.</P> Tue, 08 Jul 2025 16:50:29 GMT Meow 2025-07-08T16:50:29Z How do I get my account back. I have been with this company for many years and they have locked. https://productioncommunity.publicmobile.ca/t5/Get-Support/How-do-I-get-my-account-back-I-have-been-with-this-company-for/m-p/1350003#M926770 Tue, 08 Jul 2025 16:22:28 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/How-do-I-get-my-account-back-I-have-been-with-this-company-for/m-p/1350003#M926770 KarenGrixti 2025-07-08T16:22:28Z Re: How do I get my account back. I have been with this company for many years and they have locked. https://productioncommunity.publicmobile.ca/t5/Get-Support/How-do-I-get-my-account-back-I-have-been-with-this-company-for/m-p/1350004#M926771 <P>More information would be helpful, like how you lost the account, if you have not paid and let the account suspended for over 90 days&nbsp;</P><P>Call 1855-4PUBLIC and enter the phone number, if the system finds your account, then it is not closed yet</P><P>Or ask PM directly. Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here:&nbsp; &nbsp; &nbsp; &nbsp;<A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A></P><P>CS_Agent will reply to your community inbox, check here:</P><P><A href="https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage" target="_blank">https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage</A></P> Tue, 08 Jul 2025 16:24:45 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/How-do-I-get-my-account-back-I-have-been-with-this-company-for/m-p/1350004#M926771 slusagm 2025-07-08T16:24:45Z Re: How do I get my account back. I have been with this company for many years and they have locked. https://productioncommunity.publicmobile.ca/t5/Get-Support/How-do-I-get-my-account-back-I-have-been-with-this-company-for/m-p/1350023#M926783 <P>If you did not pay for 90+ days then your account is closed.</P><P>Can you log in to your PM account and confirm subscription plan you have?<BR />If you believe your service should be active but cannot log in, try different browser, etc. or open a ticket through chatbot.</P> Tue, 08 Jul 2025 16:50:29 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/How-do-I-get-my-account-back-I-have-been-with-this-company-for/m-p/1350023#M926783 Meow 2025-07-08T16:50:29Z